As medical professionals in the veterinary field, we will continue to provide service to our patients and clients during this COVID-19 outbreak, while at the same time, doing our best to keep our team and clients safe.
Below are additional precautionary measures we have instituted to minimize risk:
-Please use your own leash to bring your dog into the clinic. We will then use our own leash to bring your dog into our treatment area. Our leashes are disinfected between each use.
-We request all cats be in cat carriers. We will remove them from their carrier in an exam room or our treatment area.
-We are no longer able to allow personal belongings (including food) with patients during their stay. We have plenty of soft, cozy blankets and other comfort items, as well as food.
Our team members will be wearing masks per their comfortable level. We encourage our clients to do what they feel most comfortable with regarding masks. Due to PPE shortages, we are unable to provide masks for clients.
We will continue to see non-routine appointments at ALL locations. Non-routine appointments include ill patient visits for any reason – vomiting, diarrhea, sore ear or eye, skin issue, etc. This also includes puppy and kitten vaccinations, as well as adult animals in need of a Rabies vaccine. As always, we will continue to see urgent care and emergencies during normal business hours and after hours.
DeForest and Portage locations continue to be curb-side service only. Please call these offices when you arrive for an appointment, medication/food pick-up, or other needed visit.
Our Lodi location will continue appointments within our hospital. Please let our team know if you would prefer curb-side service at this location – we will happily accommodate.
In order to reduce traffic through our hospitals, please utilize our online pharmacy for medication refills. It is easy to use with free shipping. Clients can also utilize online food ordering for food delivery to your door. For items that need to be picked up at our hospitals, we will request payment over the phone at the time of pick up or in advance.
There has been media coverage regarding animals and if they are involved in transmission or infection of COVID-19. Currently, the CDC, USDA, and Americal Veterinary Medical Association do not believe animals play a role in transmission or become ill from the virus. Click here for more information from the CDC regarding pets and COVID-19.
Please feel free to contact us with any questions or concerns. Thank you again for your support during this time. Stay healthy and safe!
Lodi Veterinary Care Companion Animal Team